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How can I start a compensation claim?

You have 3 options if you want help with making a claim.

Option 1
Option 2
Option 3

Call our personal injury advisors on 0800 587 0344. You can ring us seven days a week at a time that suits you to receive a free and fast claims assessment.

Fill in our callback form. Enter your contact details and let us know what happened to you. We’ll give you a call to talk through your options at no cost to you.

Use the compensation calculator. This handy tool will give you an estimate of what your claim could be worth, and you may be able to continue your claim online.

Claims Calculator

ClaimsPeople Calculator

Want to get an idea of what your claim could be worth? Enter some details about you and what happened into our claims calculator for a free and instant estimate.

The no-nonsense accident management company

We know you don’t want to spend an age going over what’s happened to you. We’ll get the details we need, then get to work trying to secure your compensation.

Fast Claim Assessment
Fast Claim Assessment

We know you don’t want your accident claim to be a long, drawn-out process. We’ll tell you straight away if you have a case and always move things along as quickly as possible.

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Available 7 Days A Week
Available 7 Days A Week

Use our compensation calculator to get an indicative compensation value or speak to one of our advisors, who are available seven days a week until late.

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Expert Accident Lawyers
Expert Accident Lawyers

Our accident solicitors are UK-wide, from a fully regulated and trusted panel. They’re backed by years of experience in handling with cases just like yours.

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Risk-free No Win No Fee
Risk-free No Win No Fee

Start your injury claim process knowing there’s no risk to your finances, so if your case fails, you won’t pay us any legal fees. It’s as simple as that.

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Risk-free No Win No Fee

When we investigate your claim, we’ll tell you whether we can handle it on a no win no fee basis. This means you will only pay your accident solicitor’s legal fees if you win compensation for your injuries.

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More About Us

You need to trust that your accident management company is looking out for your best interests. Get to know a bit more about us and how we’ll handle your claim.

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The Claims Process

Your accident claim lawyer will run through the whole process with you, so get in contact today. In the meantime you can read about the process of making your claim here.

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Frequently asked questions

If you’ve never claimed before, you’ll likely have many questions before seeking compensation. You can contact us with any queries, but here are some common questions answered which may help.

A no win no fee arrangement allows you to pursue a compensation claim knowing that you won’t pay anything if the claim is unsuccessful.

No win no fee agreements give people the access to justice they deserve without the financial risk, the chance to get the support they are entitled to.

Make a no win no fee claim with the ClaimsPeople and your accident solicitor will pay for absolutely everything: all the costs and expenses associated with your claim throughout the entirety of your case. Since everything will be paid for by your solicitor, you don’t have to worry about the cost.

And if the case isn’t successful – you won’t pay a thing!

A no win no fee arrangement with us offers you complete peace of mind, giving you space to focus on recovering from your injuries.

If you’ve suffered an injury or illness in the last three years and someone else was at fault, you may be entitled to compensation.

Whether you have sustained a personal injury, been hurt in a road traffic accident or suffered due to medical negligence, our panel of accident claim lawyers will do everything in their power to make sure you are properly compensated.

You could also claim if a loved one – a family member or a friend – has been involved in an accident.

When you get in touch with us, we’ll tell you instantly if we think you could win compensation. All of our advice is completely free of charge and our no win no fee agreements mean you can claim with no financial risk attached.

You have three options if you want help with making a claim.

  • Call our personal injury advisors. You can ring us on 0800 587 0344 seven days a week at a time that suits you to receive a free and fast claims assessment.
  • Fill our callback form. Enter your contact details and let us know what happened to you. We’ll give you a call to talk through your options at no cost to you.
  • Use the compensation calculator. This handy tool will give you an estimate of what your claim could be worth, and you may be able to continue your claim online.

We will let you know immediately if you could have a case for claiming compensation in our initial discussion with you. As an accident management company, we believe all the legal heavy lifting should be done for you and your legal team will stick to that principle, letting you know the progress of your claim as it progresses.

How long it takes to secure compensation depends on a number of factors, including the extent of your injuries, how much evidence can be gathered and whether the other side accepts responsibility for what happened to you.

If you enter a no win no fee agreement and your lawyer isn't successful in securing compensation, you won’t pay them a penny. But keep in mind that your solicitors will do a detailed assessment of your case at the outset and will not waste your time if they don’t think the claim has a reasonable chance of winning. Basically, If we take on your case, we are confident in the team's ability to win your case!

You will only pay legal fees if you are successful. The party responsible may have to contribute towards your legal costs and your accident solicitor will make deductions for any unrecovered costs as well as a success fee for winning your case, if applicable. Rest assured though this amount will be agreed with your solicitor beforehand. The amount could include any success fee to be paid to your solicitor, as well as any insurance you’ve taken out to make your claim risk-free.

Any deduction made from your compensation will be discussed and agreed upon with you before you start, so there will be no shocks.

We usually recommend that insurance is put in place to ensure your claim is completely risk-free. An ‘After the Event’ insurance policy should give you this peace of mind.

This covers expenses paid out on your behalf, including expert reports, barristers’ fees and court fees. If you lose your case, your insurance takes care of these charges, so you don’t have to.

The important thing to note is that we organise all this for you and there are no upfront costs for this cover. The insurance premium is only paid if you win your claim and the costs of this are included in our overall cap on charges, so there really are no surprises.

The vast majority of claims, be they personal injury cases or medical negligence, are settled without going to court. However, you may need to appear in front of a judge if the other side does not accept fault.

We will stay by your side throughout the process, and your solicitor will handle all legal proceedings while keeping you in the loop at all times.

If your case fails for any reason and you are not compensated for what happened to you, we won't take a single penny from you as part of a no win no fee agreement.

If you’ve been hurt in an accident in the last three years and someone else was to blame, we believe that you have the right to legal representation. A no win no fee arrangement means we can offer this service regardless of your personal or financial situation.

If your accident injury solicitor agrees to take your case on, that’s a sign that they’re confident of winning. There’ll be no upfront costs and you’ll only pay if you are successful. In the unlikely event of your case losing, there will be absolutely nothing to pay.

You can make an accident claim for someone else, too. If their injuries mean they're incapable of doing so for themselves, you can get in touch with us on their behalf.

Once we've confirmed you have a case for accident compensation, your claim will follow these steps:

  • Your accident solicitor will get a picture of how the injury has impacted your life. They may need you to provide evidence, such as photographs or medical documents.
  • Once they have everything they need, your solicitor will notify the person or organisation who were responsible for causing your injury.
  • The other party will either accept they were at fault or contest it. If it’s the latter, your accident solicitor will negotiate on your behalf, keeping you updated at all times.
  • If your claim is successful you will receive your compensation. Your lawyer will take a cut as a fee for their services. If you are unsuccessful, there’s nothing for you to pay.

Yes. Our market-leading calculator tool gives you an immediate claim valuation and will also let you know if you can pursue your case entirely online. Other companies use their calculator tool as a way to encourage you to get in touch, but here at the Claims People we're different.

No two accident claims are ever the same, so it’s difficult to provide a simple answer to this question. The amount of compensation you receive will depend on several things, such as the severity of your injury and the effect it has had on your physical, mental and financial wellbeing.

For example, a successful whiplash accident claim may see you receive a few hundred pounds in compensation, whereas a serious break or fracture could mean you’re paid tens of thousands. Any compensation you do receive will be paid by the other party’s insurance company.

We follow the 15th edition of the Judicial College Guidelines for the assessment of damages, as set out by the Ministry of Justice.

Claims calculator

What is your claim worth?

Simply enter some details into our claims calculator and we’ll give you an instant impression of how much compensation you could be entitled to.