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Changing your hair colour, having a lash lift or getting your makeup done is meant to help you look and feel your best. But when the standards expected from a beauty therapist fall short, the results can be distressing.

Trusting a professional with your appearance shouldn't be a risky experience, but cheap beauty products and poorly trained therapists mean that cosmetic injuries aren't uncommon. Salon negligence may leave you with physical damage, but your self-confidence and emotional wellbeing can be affected too.

Whatever your experience and reasons for wanting to claim beauty treatment compensation, contact us today for advice.

No Win No Fee Beauty Treatment Negligence Claims

Beauty treatment claims made with us are mostly done on a no win no fee basis. When you make a no win no fee claim with us your personal injury lawyer will take out insurance on your behalf. So long as you comply with their terms and conditions, you won't have to pay any costs upfront, and there are no hidden surprises.

About Us

We want you to receive the compensation you deserve, so we work with a panel of experienced UK beauty treatment solicitors who understand the ins and outs of the process.

Calculate your compensation

With our beauty treatment claim calculator, you can see how much you could receive in compensation if your case is successful.

Here are some examples of beauty salon injuries you could claim for:

There are a variety of other injuries you can suffer because of beauty salon negligence, many of which fall under personal injury claims. Whatever your circumstances, we want you to get the cosmetic compensation you deserve.


Beauty treatment claims FAQs

Beauticians performing non-surgical cosmetic treatments don't legally need to be qualified or trained, but they do still have a duty of care to uphold. In line with the Health and Safety at Work etc. Act 1974, businesses should take the necessary steps to protect employees and customers from harm, meaning that therapists and salons have a legal duty to ensure their beauty treatments or practices cause no harm.

A lack of industry regulation makes it easier for mistakes and negligence to happen where harmful products or poorly trained staff are involved. Most salons will ask you to do a patch test before any chemical treatments are carried out, but failure to do so can increase the risk of injuries such as burns and allergic reactions. 

If you think a salon's level of care has fallen below the expected standards and resulted in you suffering injuries from a beauty treatment, contact us today for advice.


If you feel your beauty therapist has been negligent and caused you to suffer minor or more severe injuries, you'll need as much evidence as possible to help you make a compensation claim. This can include the following:

  • The time and date of your visit (assuming it's in the last 3 years)
  • Your receipts and any appointment booking confirmations
  • The name of the therapist and/or the business that caused your injury
  • Photographic proof of the damage caused
  • Relevant records from the salon's accident report book
  • Information and receipts for any medical treatment you received or are still receiving

Are you unsure if you've got enough evidence for a beauty treatment claim? If there's any doubt, talk to us so we can advise you.


Once you've brought your beauty salon negligence case to our attention, we'll consider how likely you are to win compensation with a legal claim. If we think you've got a strong case and all the evidence needed, we'll proceed with the following steps:

  1. Your beauty treatment solicitor will ask you about your experience and the impacts your injuries have had. They may ask to see supporting evidence such as photographs, receipts, accident reports and records of medical treatments you received.
  2. Once your solicitor has everything they need to move forward, they'll contact the beauty salon or therapist responsible for your injuries and inform them of your claim.
  3. They can either accept liability or contest the claim. If they contest, your solicitor will enter into negotiations and keep you informed of proceedings.
  4. You'll attend a medical assessment to gather evidence on your personal injury.
  5. You'll receive compensation if your beauty injury claim succeeds. Your solicitor will take an agreed proportion of the payout for their work, but you'll pay nothing if you're unsuccessful due to the previously arranged insurance.

The amount people receive from successful cosmetic compensation claims is unique to each case but is typically determined by a few key factors, including:

  • The type, extent and severity of your injuries
  • The impacts they've had on your physical and mental wellbeing
  • The financial consequences of your injuries, such as lost income and medical bills

You can get an idea of how much your beauty treatment claim could be worth by using our compensation calculator. Damages are assessed based on the most recent edition of the Judicial College Guidelines, as instructed by the Ministry of Justice.


If you're happy to be represented by the beauty treatment solicitor we connect you with, your case can usually be carried out on a no win no fee basis. This means your personal injury lawyer will take out insurance on your behalf that will cover all your claim costs and expenses including medical report fees, court fees and any barrister fees.

So long as you comply with their terms and conditions, you won't have to pay any costs upfront, and there are no hidden surprises.


Why trust ClaimsPeople with your beauty negligence claim?

Available 7 Days A Week

Our team of friendly advisors can be reached seven days a week, including Bank Holidays.

Risk-Free No Win No Fee

Most of our cases are taken on a no win no fee basis, so you won't pay anything if your claim is unsuccessful.

Beauty Treatment Claim Experts

We work with solicitors from a UK-wide, fully regulated panel of experts who can call on decades of experience with injury claims like yours.

Fast Claim Assessment

We'll waste no time in considering if you have a valid claim for compensation after your beauty salon injury.

Calculate your compensation

You can get an instant estimate of the amount you could receive from a successful beauty negligence claim with our compensation calculator.

Speak to a solicitor about your beauty treatment negligence claim

If you've suffered at the hands of a negligent beauty salon, you may be entitled to compensation for the injuries caused.

It all starts with a free, no-obligation consultation, during which we'll consider your beauty treatment claim and whether it's worth taking the next steps. Give our friendly advisors a call today or use our callback form below.